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The Peabody Memphis exterior sign at The Peabody Memphis

Notice of Accessibility

Notice of Accessibility

Thank you for visiting The Peabody Memphis. We are committed to making your experience with us as convenient as possible. If you are using screen reader software and/or are having trouble accessing the information and/or functionality of our website, please contact us at 901-529-4000 or 1-800-PEABODY or phm.reservations@peabodymemphis.com so that we can provide you appropriate auxiliary aids and services. 

The Peabody Memphis is committed to making our facilities, amenities, and services accessible to guests with disabilities. Provided is a description of many of the accessible features of our hotel in its public and guest room spaces. 

If you need any assistance or have any questions about the accessibility features of the hotel or if you need assistance making a reservation, please call us at 901-529-4000 or 1-800-PEABODY or email us at phm.reservations@peabodymemphis.com. 

Accessible Public Spaces:

  • Accessible entrance
  • Accessible route from public entrance to Front Desk and Concierge
  • Accessible route from public entrance to accessible guest rooms
  • Accessible route from public entrance to restaurants and bars
  • Accessible route from public entrance to meeting rooms and ballrooms
  • Accessible route from public entrance to Athletic Club and swimming pool
  • Accessible route from public entrance to Feathers Spa
  • Visual and audible fire alarm
  • Accessible bathrooms
  • Doorways that provide at least 32" clear width
  • ADA pool chair lift
  • Elevator to guest room floors
  • Service animals welcome

Accessible Guest Room Spaces:

  • Ten (10) accessible guest rooms
  • Required maneuvering clearances
  • Roll-in shower or transfer shower with grab bars
  • Portable tub seats
  • Required clearances underneath bathroom vanities
  • Visual and audible fire alarm
  • Portable communication kits containing visual alarms and notification devices
  • TTY telephone communication devices
  • Braille detail on door signs
  • Accessible privacy latch
  • Accessible eye holes on guest room doors for convenient security
  • Accessible door handles
  • Televisions with closed captioning
  • Accessible shelving and hanging bars
  • Doorways that provide at least 32" clear width